Your Privacy Jiraffe are totally committed to protecting the privacy of our site visitors
and customers.
The Jiraffe team members are customers themselves of other Internet
sites and fully appreciate and respect the importance of privacy on the Internet.
We will not disclose information about our customers to third parties except
where it is a necessary part of providing a service to you - e.g. Arranging
for a product to be sent to you.
Your Consent We will not e-mail you in the future unless you have given us your consent.
When you place an order on line we will need to know your name, address,
delivery address, credit or debit card number and expiry date. This will
allow you to
pay for the items you have ordered and ensure that they are delivered
to you at the correct address.
We do not sell, rent or trade information about you. We are required by the
UK Data Protection Act 1998 to follow strict security procedures to ensure
that stored information is not accessible by unauthorized persons.
Why we may request other information about you.
Our aim when you visit Jiraffe, is to provide you with the best and
most efficient shopping experience possible. To do this we may ask you for
feedback
and ask
questions about your preferences, in order to understand your shopping
habits and provide you with a web site that will be exciting, interesting
and useful
to you.
If you enter a competition on our site we will store your details in
order to administer the competition and notify winners.
Keeping in touch...
We may use the information you have submitted to contact you if
we feel you may be interested in a product or service offered by Jiraffe.
You
will
be
given the option to delete your personal details from our marketing
database if you
do not want to be contacted again.
Site Statistics
We may disclose aggregate statistics about the number of visitors
to our site or number of purchases made on the site as required by our
investors.
If you wish to verify the details you have submitted to Jiraffe
you may do so by contacting us via the e-mail address, telephone number
or address
given
below.
Our security procedures mean that we may request proof
of identity before we reveal information. This proof of identity will
take the
form
of your e-mail
address and password submitted upon registration. We would
strongly recommend
that you do not use the browser's password memory function
as that would permit other people using your terminal to access your personal
information
- write
it down and keep it somewhere safe.
What are Cookies?
A cookie is a small information file that is sent to
your computer and
is stored on your hard drive. If you have registered with
us then your computer will
store an identifying cookie which will save you time
each time you re-visit Jiraffe, by remembering your email address for you.
You
can change the
settings
on your browser to prevent cookies being stored on your
computer without your explicit consent.
Contacting us
We are always pleased to hear from our customers (even
if it
is a
complaint!). We are always grateful for any time you spend providing
us
with the
knowledge we need to ensure our customers are completely satisfied
- we want you
to return to the site and to recommend us to your friends
and family.
If you have
any
questions or feedback about this statement please
do not hesitate to
contact a customer service member of the Jiraffe
team, who will be delighted to
answer any questions you may have.
You can either send an email to:
Or, write to us at :
Jiraffe Customer Care
PO Box 3320
Rugby
CV23 9YZ
UNITED KINGDOM
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